Billing Policy

Last updated: October 3, 2026

Accepted Payment Methods

We accept Visa, Mastercard, American Express, Google Pay, PayPal and Afterpay. All prices are listed in US Dollars (USD).

When You Are Charged

Your payment method is charged when you place your order. If you pay with Afterpay, your first installment is collected at checkout and the rest are collected by Afterpay according to its schedule.

Prices, Shipping and Taxes

Shipping is free on every order – no shipping charges are added at checkout.
Applicable sales tax is calculated at checkout based on your shipping address and shown before you pay.
There are no hidden fees.

Billing Address

Your billing address must match the address on file with your card or payment provider. Orders that fail verification may be held or cancelled for your protection.

Order Cancellations and Refunds

You can cancel free of charge any time before your order ships and receive a full refund. Returns are accepted within 30 days of delivery, with refunds issued within 30 days after we receive the return and no restocking fee. Refunds go back to your original payment method. See our Refund & Return Policy.

Billing Questions

If you see a charge you don’t recognize or have a billing question, contact us at help@skoopsi.com with your order number.

Contact Skoopsi

Store Name: Skoopsi
Website: https://skoopsi.com
Address: 821 W Main St, El Cajon, CA 92020, United States
Phone: +1 (715) 284-8258
Email: help@skoopsi.com
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (Pacific Time). Closed on weekends and US public holidays.
Live Chat: Available 24/7 – click the chat icon at the bottom of any page to reach us any time, day or night.