Privacy Policy
Privacy Policy
Last updated: October 3, 2026
Skoopsi (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect when you use skoopsi.com, how we use it and the choices you have.
Information We Collect
- Information you give us: name, email, phone number, shipping and billing address, and messages you send us.
- Order information: products purchased, order totals and delivery details.
- Payment information: payments are processed securely by our payment providers (card processors, Google Pay, PayPal and Afterpay). We do not store your full card number.
- Automatic information: IP address, browser type, device information and pages visited, collected through cookies. See our Cookie Policy.
How We Use Your Information
- To process, ship and deliver your orders
- To send order confirmations, shipping updates and support replies
- To handle returns, refunds and warranty claims
- To prevent fraud and keep our website secure
- To improve our website and products
- To send marketing emails, only if you opt in – you can unsubscribe at any time
How We Share Information
We do not sell your personal information. We only share it with service providers who help us run our business, such as payment processors, shipping and freight carriers, website hosting and email services, and when required by law.
Your Privacy Rights
You may ask to access, correct or delete your personal information, or opt out of marketing emails. California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion. We do not sell or share personal information for cross-context behavioral advertising as defined by the CCPA. To make a request, email help@skoopsi.com.
Data Security
Our website uses SSL encryption, and payments are handled by PCI-compliant payment providers. To report a security concern, visit Report Security Issue.
Data Retention
We keep order records as long as needed to provide our services, honor warranties and meet legal and tax requirements.
Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect their information.
Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page with a new “Last updated” date.
Contact Skoopsi
Store Name: Skoopsi
Website: https://skoopsi.com
Address: 821 W Main St, El Cajon, CA 92020, United States
Phone: +1 (715) 284-8258
Email: help@skoopsi.com
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (Pacific Time). Closed on weekends and US public holidays.
Live Chat: Available 24/7 – click the chat icon at the bottom of any page to reach us any time, day or night.
